Apr 24, 2017
Aira Visual Interpreter for the Blind: the Agent Perspective,
Growing and Evolving, an Inside Look
Blind Abilities presents the next installment in its series on
Aira. Pete Lane continues his interview with Amy Bernal, Director
of Aira Agents, and Patrick Lane, Aira Agent analyst. Hear their
thoughts on Aira agent training, their views on customer service
and the continuing evolution of the agent position. Aira has grown
from eight contract agents at the time of the interview, to
twenty-three, and they continue to hire. If you are a sighted
listener, check the web site at Aira.IO for details, or
contact Erin@Aira.IO for information on
becoming an agent. Hear how Aira is piloting extended hours of
availability until 10p.m. Pacific Time, 1a.m. Eastern.
Blind Abilities offers a detailed look into Aira: the product, its
users, agents and the company itself - a perspective that cannot be
found anywhere else in the podcast arena. stay tuned for future
podcasts as Jeff and Pete interview Erich Manser, employed by IBM
Accessibility and a blind runner who recently completed the Boston
Marathon with Aira as part of his visual guide. Keep it tuned right
here for more podcasts with a blindness perspective!
Thank you for listening.
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